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Security and privacy

1. About your privacy

Your privacy is very important to us and we have stringent measures in place to ensure that the information of all visitors to our website is protected.

2. Managing your insurance policy

We will use the information that you give us to manage your insurance policy, including underwriting and claims handling. This may include disclosing it to other insurers, regulatory authorities or to our agents who provide services on our behalf.

3. Who we will speak to about your policy

At the request of many of our customers and to make managing your insurance more convenient, it is our policy to deal with your spouse or partner who contacts us on your behalf, provided they are named on the policy. If you would like someone else to be able to deal with your policy for you on a regular basis please add their details in the ‘Emergency contact ‘section within the ‘contact details’ page when you complete your quote. This information can also be added if you have saved your quote or when you have purchased your policy. In exceptional circumstances we may also deal with other people who contact us on your behalf. If at any time you would prefer us to deal only with you, please contact us to let us know.

4. Sensitive information

In order to provide you with insurance we will need to process sensitive information (such as information about health) about you and others named on the insurance policy. Please get consent from the other people named on your policy before sharing their sensitive information with us.

5. Accessing and updating your personal details

Please be assured that we will not make your personal details available for other organisations to use for their own marketing purposes. You are entitled on payment of a fee to receive a copy of the information we hold about you. This will be information that you have given us. We do not hold any information relating to your credit status.

6. Cookies

A cookie is a text file that allows our website to recognise your computer each time you visit. This allows us to personalise your visit as well as develop our website and products. For independent information on cookies please visit:

7. Credit and debit card details

We will not hold any of your credit or debit card details.